Hotel information
Electricity
The voltage in the electric system is 230 V.
Please insert your key card into the slot by the door to turn on electricity.
Located on the hotel`s first floor.
For additional Information please contact reception.
We serve breakfast in restaurant Embecke on the first floor of the hotel
If you wish to order an early breakfast, please inform the reception night before.
Take advantage of beauty services provided by salons on the first floor of the hotel.
Please contact a salon directly for more details and reservations.
Internet connection
The hotel has free Wi-Fi.
Network name is “Pärnu Hotell“.
Air conditioning
Air conditioning is for cooling and only works when all doors and windows in the room are shut.
Air conditioning can be adjusted from the remote control.
Maintenance
Rooms are cleaned between 9:00 and 16:00. If you want your room to be cleaned, please switch on the green light. If you do not want to be disturbed, please switch on the red light.
For stay longer than 7 days bedding change is a time per week or upon on request.
Please report any failures in the room to the hotel reception.
In your room, place household waste in the bin, packaging and bottles next to the bin, and paper and cardboard on the table.
Place general waste in the trash bin in your room, leave packaging and bottles next to the bin, and put paper and cardboard on the table.
Luggage storage
You are welcome to leave your luggage with us for up to 24 hours after checking out.
Please inform the reception if you want to storage your luggage.
Around the hotel is a paid parking area. Please buy a parking ticket from the reception.
Free unguarded car park is located behind the hotel.
Please do not leave valuable items in a visible place.
Laundy service is available for additional fee.
Any laundry orders placed before 10:00 will be fulfilled by 16:00 on the same day. Later orders will be fulfilled on the next day.
Please put your items into the laundry bag and take them to the reception. Laundry bag is available from the reception.
Check Out
The check-out time is before 12:00. Please contact the reception to extend your stay.
Please return the key cards to the reception upon check – out!
Located on the hotel`s ground floor.
The use of the gym is free for hosted customers.
Saunas with the bubble pool are located on the hotel`s ground floor.
For private sauna reservations, please contact the reception.
Smoking
THE HOTEL IS NON-SMOKING! Smoking inside the hotel and on the balcony is not allowed.The fine for smoking inside the hotel is according to the valid price list.
Feedback
We highly appreciate your feedback.
Please leave feedback forms in your room or at the reception.
Safety
If you need help, please contact the reception.
Always keep your key card with you as it proves your right to unrestricted movement in the hotel.
It is not allowed to give a key card to a person not registered as a hotel guest.
When you leave your room, please make sure you have locked the room and balcony doors.
The hotel is not responsible for any valuables you leave in your room.
Please store your valuables and documents in the safe in your room or in a storage unit at the reception.
Wake – up call
Please contact the reception to order wake – up call.
The quiet hours in the hotel
The quiet hours start at 23:00 and lasts until 06:00.
The fine for disturbing the peace during quiet hours is 200€.
